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Terms and Conditions of Sale

Swiss Online Store

 

logo macapunch ch

Caryl et Maria Schneiter Quiroz
Rue des Corbaz 5
CH - 1092 Belmont - Lausanne
Suisse / Switzerland


eMail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Tel 0041 (0)79 426 04 02


CCP : 10-712043-2
IBAN : CH17 0900 0000 1071 2043 2
Code BIC : POFICHBEXXX

 

 

Terms and Conditions of Sale

Privacy

We do not exchange, lease or sell your name or email address. We do not spam our customers and will contact you only if your order information is incomplete. Any information (i.e. telephone numbers, addresses, requests for information on products you use, etc.) requested during the order process is used only to serve you better.

This information is kept strictly confidential.

This information may be used to update you of changes in our web site or to recommend new products which, based upon your responses, may be of interest to you.

We do not sell or share our customer lists, or any customer information.

Your suggestions are always welcome on how we may serve you better in the future.

 

Security

Your onlinepayment is secured using PayPal® with encryption security technology. After free sign up (www.paypal.com - 5 minutes if not yet done), you will be taken to the secure server prior to being asked for your credit card number. Our e-mail PayPal® identity is: This email address is being protected from spambots. You need JavaScript enabled to view it.

You can, also safely, pay by red mail bulletin to the Swiss Post Office account: 10-712043-2 or by bank transfer with the information which you find above.

In every case, you will understand that we shall wait that the payment appears on our account to send you the goods.

 

Ordering Policies

Packaging and Shipping goods are shipped with the Swiss national post.

We charge a flat rate of sending for all packets. For Switzerland, it is frs 8.- (PostPac ECONOMY) and and in principle € 15.- for the rest of Europe (MiniPac Int. Economy Europe). If for weight reasons the price is more expensive, we will contact you.

A shipping outside of Europe will be charged at cost price.

 

 

There is nothing written on the package about its contents. All orders are send in the three next business day (Monday through Friday). Please allow sufficient delivery time (look for your country delivery time) with the Postal Service to receive your order). Occasionally there can be delays in receiving your order due to delivery conditions.

Other shipping options for expedited delivery are available upon request (please contact This email address is being protected from spambots. You need JavaScript enabled to view it.).

You can order also by email, phone or conventional mail:

E-mail orders: This email address is being protected from spambots. You need JavaScript enabled to view it.

MacaPUNCH.ch 

Caryl and Maria Schneiter Quiroz

Rue des Corbaz 5

CH - 1092 Belmont - Lausanne

Switzerland

 

Duties and Taxes

International orders may be subject to duties and taxes. The recipient is responsible for payment of applicable duties, taxes and other fees if in your country applies.

Please contact your customs office for information on duties, taxes and restricted items.

 

Return Policies

If, for any reason, you are not completely satisfied with our products, return it within 7 days and receive a full 100% refund. Please specify whether you would like an exchange, a repair, a refund or a bankcard credit.

The post mark on out going shipment is the first day of the thirty day guarantee. Please note: We will notify you via email of your refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 30 business days of our receiving your return. Shipping costs are non-recoverable. If for any reason you wish to return any item during the trial period you will be responsible for the shipping to get the product to you as well as the cost to return it. This charge will be deducted from any return. We will not accept responsibility for sending a call tag or picking up any returns.

 

Customer Service

Should you need assistance at any time regarding product selection or if you have any questions, please contact our us at This email address is being protected from spambots. You need JavaScript enabled to view it. or visit our web site www.macapunch.ch. If you prefer to speek with us by phone, just ask us our number and we'll give it to you.